Meet our Wellness Team

  1. Florentina Marquardt
    Florentina Marquardt
  2. Tina Snow
    Tina Snow
  3. Cecilia Toledo De Encinas
    Cecilia Toledo De Encinas
  4. Elizabeth Langbauer
    Elizabeth Langbauer
  5. Marla Hoffman
    Marla Hoffman
  6. Nancy Santacruz
    Nancy Santacruz
  7. Priscilla Devey
    Priscilla Devey
  8. Richard Smith
    Richard Smith
  9. Troy L Love, LCSW
    Troy L Love, LCSW
Troy L. Love is a Licensed Clinical Social Worker and serves as the President and Clinical Director of Yuma Counseling Services.  He has over 20 years of experience in the mental health field.  Troy received his Master's Degree in Social Work from the University of Pittsburgh, PA in 2000 and much of his training has focused on addiction recovery.  Troy also received Certification in Human Resource Studies from Cornell University and is Certified as a Professional in Human Resources by the HR Certification Institute.

He is the Amazon Bestselling Author of Finding Peace: A Workbook on Healing from Loss, Neglect, Rejection, Abandonment, Betrayal, And Abuse.  ​ Troy’s passion is to help individuals discover their own Intelligent Authenticity.  He shines light on the pathway to inner peace while helping clients remove the shame, barriers, traumatic emotional responses, and belief systems that keep them stuck in fear and pretending.  
Troy specializes in working with individual’s trauma related concerns, couples struggling in their relationships, and individuals who numb their pain through compulsive or addictive behaviors. Troy also helps couples and individuals who are experiencing sexual issues that reduce the ability for physical intimacy.  Troy has training in EMDR, a research-based treatment for trauma survivors, Brainspotting, Emotionally Focused Couples Therapy, and addiction recovery.
Troy is currently the Lead facilitator of the LifeStar Network, a nationally recognized Sexual Addiction program which he currently runs at Yuma Counseling Services.
Troy is an excellent presenter, facilitator, author, and teacher.  His unique set of skills are available for both individuals seeking healing in their personal lives as well as for organizations who are seeking to improve outcomes. Troy has done workshops, lectures, and facilitated group discussions on sensitive issues to increase understanding of these issues and to facilitate change.
Troy resides in Yuma, Arizona with his wife, two children, two dogs, and six chickens.  

​​Troy L. Love, MSW, LCSW, PHR

As a graduate from Northern Arizona University, Florentina has been working in the mental health field since 1994. Florentina has experience working with the severe mental illness population; victims of domestic violence, sexual and physical abuse victims, alcohol and drug addictions, grief and loss, anger  management, and self-esteem issues.

Florentina has been awarded by the Mexican Government for the extraordinary effort and dedication to the Hispanic community. Florentina was awarded by the Federal Women’s Program; Yuma Proving Ground; and National Honor Society Recognition. On 2007, Florentina received the Hearth of Yuma as an Outstanding Leader of the community. Florenti na was selected by NAU and AWC to be on the Wall of Success.

Flore​ntina Marquardt,

Born in Mexicali, B.C. Mexico, Cecilia earned her Bachelor’s Degree in Psychology from the Universidad Autonoma De Baja California (UABC) in Mexico in 2002. Moved by her genuine interest in the helping professions, she has participated in diverse conferences and trainings in the USA and also in Mexico. 

Her work experience includes helping individuals who are facing challenging situations in life and would like to heal their emotional pain and overcome behavioral issues.  Cecilia works with  children , adolescents, and adults from multicultural backgrounds. She assists people who struggle with self-esteem issues, anger problems, anxiety, depression, trauma, substance abuse, family dysfunction, and relational issues.

Cecilia received her Master’s Degree in Community Counseling from Northern Arizona University (NAU) in 2009, obtaining recognition for Outstanding Academic Achievement. She is a member of the National Board for Certified Counselors (NBCC). Cecilia believes that everyone can be successful in life, but there are times when what makes a difference is having a helping hand.

Cecilia Toledo De Encinas, 

Tina is a Licensed Marriage and Family Therapist.  She believes in the importance and power of relationships.  She enjoys work with children, adolescents, couples and families. She works to help them meet their goals and live in more fulfilling relationships. 

Tina has training in Emotionally Focused Therapy,  which has been shown by research to help 70-75% of couples move from distress to recovery.  Tina's training also includes treating eating disorders and compulsive eating.  

Tina is authorized by Arizona State Board of Nursing, to facilitate a support group for nurses in the CANDO program, or those who have Monitoring agreements involving substance abuse issues.  Tina is also a facilitator for Lifestar Sexual Addiction Treatment.  She focuses primarily on helping partners and spouses affected by pornography and sex addiction.

​Tina Snow,

​Having received her Master's Degree in 2007 from the Ohio State University School of Social Work, Elizabeth has a strong background in mental health and counseling.  Elizabeth has studied Animal Assisted Therapy, Child and Lifespan Development, and numerous therapeutic theories and techniques. 

Prior to her time at Courageous Journeys, Elizabeth worked as a hospice Social Worker for over five years.  Her knowledge of physical health complements her work in the mental health field.  Elizabeth's philosophy is firmly rooted in a Holistic model in which the body and mind are intrinsically connected.  She believes in the interrelatedness of physical, mental, emotional, spiritual, social, and all other areas of life.  This is the foundation from which she begins her exploration of client needs.​

Elizabeth enjoys working with people from all walks of life.  She provides counseling and education regarding emotional fatigue from daily stressors, grief and loss, physical disabilities, health concerns, social isolation, trauma, anxiety, poor self-esteem, relationship difficulties, and depression.  Elizabeth is a committed and compassionate therapist who partners with her clients to find solutions for their unique challenges, to provide support during their times of crisis, to help them build up what seems broken down, and open what feels closed.  Elizabeth has a singular ability to see the potential of all people, to recognize their strengths, and to help them find their way from despair back to balance, hope, and joy. ​ Elizabeth has been newly trained in EMDR.

​​Elizabeth Langbauer, 

Rich graduated from Auburn University with a Master of Science degree in Marriage and Family Therapy in 1997.  From 1996 to 2000, he provided individual, group, and family therapy in an acute care/ crisis stabilization inpatient psychiatric facility.  

Over the course of the past 15 years, he has served as a provider and clinical supervisor on two miltary instaliations with oversight for those affected by combat, suicide, family abuse, neglect, accidents, and violent crime.  

Rich's clinical focus is trauma resolution.  He is the only certified provider for Eye Movement Desensitization and Reprocessing (EMDR) in Yuma.  EM​DR is a trauma therapy with endorsements from mulitple mental health organizations including: the American Psychiatric Association, American Psychological Assocation and many, many others.
Because Rich is an Approved Consultant with the EMDR International Association (EMDRIA), he can provide all of the consultation necessary for EMDR certification.  In addition, Rich is a lead trainer for EMDR via the Army Medical Department (AMEDD) Center and School located at Fort Sam in Houston, Tx.  In that capacity, he provides EMDR Basic Training to military clinicians on multiple installations annually.

Most recently, he was the co-author of The Effectiveness of Evidence-Based Treatments in Treatment of Active Military Personnel and Their Families, in the Journal of EMDR Practice and Research (Nov. 2015).

​​Rich Smith, 

Marla has been working in the mental health field since 2005.  She earned her Master of Arts in Professional Counseling from Ottawa University, along with two Certification of Advanced Degrees in Clinical Counseling and Trauma, Abuse and Deprivation.  She has credentials from the National Board of Certified Counselors as a National Certified Counselor and a Distance Counselor Credential.  

Marla is independently licensed in the state of Florida and Arizona.  Marla has experience and training in different therapy modalities of cognitive behavioral therapy, brief solution focused therapy, along with EMDR.  Marla works with adolescents and adults, including individuals, groups and couples.  She assists clients who want to cope better with stress, anxiety, depression, and have healthier relationships with themselves and others.  

Marla specializes in the treatment and healing of trauma and abuse, as well as PTSD utilizing clients with trauma reducing therapies.  Marla has worked with all different cultural backgrounds, spiritual beliefs, and populations, including military, military families, adolescents, homeless, veterans, seriously mentally ill, women, and anyone who is interested in personal growth, healing and empowerment .

Marla Hoffman,

Born and raised in Yuma, Arizona, Nancy has been working in the Behavioral Health field since 2003. As a Behavioral Health Tech, she worked in a Residential Treatment Center for adolescents. In 2005, Nancy pursued her passion of working with the Adult Substance Abuse and Severely Mentally Ill (SMI) population in residential settings. Nancy also has several years working in office settings as an Administrative Support Specialist and Customer Service Representative. In August of 2012, Nancy completed a Medical Assistant training where she earned her certification in Medical Office Assistant.​​

Nancy Santacruz, 
Office Manager

Priscilla has been with Yuma Counseling Services since 2011. She has  10 children and 30 grandchildren, and has been married for 48 years. Priscilla considers her family to be her greatest treasure.  Priscilla's strengths are serving and helping others.    Priscilla thinks it is important to appreciate life and the people around you.​​

Priscilla Devey,